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The Whitlock Group staffs our locations throughout the United States with the most qualified team of Sales, Engineering and Customer Support specialists in the industry. The Whitlock Group successfully opened four new offices in the last year and has continued plans for expansion in the future. We are able to satisfy our growing staff needs by recruiting and hiring outstanding individuals to form an extraordinary and always expanding team. With over 350 employees, we are well equipped to provide timely response services to our customers' growing needs.
In addition to our dedicated sales team, The Whitlock Group has one of the largest and best-staffed service facilities in the United States. With the ability to specify, procure, install and maintain your multimedia equipment, The Whitlock Group is a one-stop, turnkey source for your system needs. Our engineers have a minimum of ten years of experience in the design and implementation of complex audio and video systems. Our installation technicians are certified by manufacturers and receive constant exposure to training and technical updates. We also have a dedicated team of customer service representatives who are trained and "standing by" to fulfill your requests. What does this mean for you? Accurate recommendations, superior installations and increased customer satisfaction.
Key Members of TWG's Team
John D. Whitlock
Chairman
John Whitlock is the Founder and Chairman of The Whitlock Group.
Mr. Whitlock was born on August 14, 1957 in Richmond, Virginia. He graduated from St. Christopher's School in 1975 and attended the University of Georgia where he received his Bachelors of Business Administration in 1979. He attended law school at the T.C. Williams School of Law at the University of Richmond and received his JD in 1982. After graduation, he practiced law for five years with his father in Mineral, Virginia, before starting The Whitlock Group in 1988.
A computer sales and service firm starting with just 5 employees, The Whitlock Group grew to $65 million in sales and over 250 employees by the end of 1994. In April 1995, Whitlock sold the computer division of the company, but kept and began investing in the smaller, lesser known division of the company, The Whitlock Group broadcast and presentation solutions. Annual sales of this division have grown from $9,600,000 to over $80,000,000. The number of employees has grown from 29 to over 300. And, The Whitlock Group has expanded its operations to 22 offices in twelve states, including Virginia, Ohio, Maryland, Washington DC, Pennsylvania, North Carolina, South Carolina, Texas, Washington, Alabama, Kentucky and Florida. As well, John Whitlock owns Richmond.com, an online community guide offering website development & maintenance, domain name & hosting services and e-commerce solutions.
Doug Hall
Chief Executive Officer
Mr. Doug Hall joined The Whitlock Group in 1995 as the Chief Financial Officer, assumed the role of Chief Operations Officer in 2005 and was promoted to Chief Executive Officer in June of 2007. Before joining The Whitlock Group, Doug graduated from Virginia Tech and then worked for twelve years as a CPA and business advisor for Ernst & Young in Richmond, VA. An astute business leader, Doug’s entrepreneurial skills were recognized from the start. Doug helped the Ernst & Young Richmond office form an Entrepreneurial Services Group and later became a Senior Manager with that division. In this position, Doug assisted his clients with various business advisory issues, such as domestic and international expansions, mergers & acquisitions, public & private equity offerings, debt financings, operational reviews and business turnarounds. As Chief Executive Officer for The Whitlock Group, Doug is responsible for the management of the Company’s sales, operations and technical services teams. He also works to establish and maintain the 400+ vendor relationships that have become the cornerstone of The Whitlock Group’s success.
Roger Patrick
Chief Operations Officer
As Chief Operating Officer of The Whitlock Group, Mr. Roger Patrick is responsible for the management of the Company’s nationwide operations structure, which includes standardizing operating procedures, implementing delivery practices, upgrading enterprise level systems and software and building a strong infrastructure for future organic growth.
Roger previously served as the Area Manager for the Company’s operations in Texas, Colorado, Washington and California. He successfully opened the first Whitlock office West of the Mississippi in October of 2000 with the Company’s Regional Headquarters in Irving, Texas. Since that time, he has grown the Western operations to include offices in Austin and Houston, TX as well as Seattle, WA, San Jose, CA, Sacramento, CA and Denver, CO. Roger earned his Bachelors degree in 1991 in Accounting from The University of Texas at Dallas and earned his Certified Public Accountant Certificate in 1994.
Mark Baker
Chief Financial Officer
Mr. Mark Baker joined The Whitlock Group in 2000 as the VP/Finance and was promoted to Chief Financial Officer in June of 2007. Mr. Baker is responsible for the areas of finance, accounting, contracts, risk management and administration. Mark has over eighteen years of experience in the area of financial management, primarily with growth-oriented and entrepreneurial companies from a variety of industries. Prior to joining The Whitlock Group, Mark spent nine years with the international accounting firm of Ernst & Young with his last position as Senior Manager of the Entrepreneurial Services Group. More recently he has served in a financial management role for a number of Virginia-based companies including Bullets Corporation, Financeware.com, the Tides Resorts, Management Resources of Virginia and Dozier Electronic Commerce. Mark graduated from the College of William and Mary in 1988 with a Bachelors in Business Administration. He is a Certified Public Accountant and is a member of the American Institute of CPAs and the Virginia Society of CPAs.
Michael Dennis
Vice President
Michael Dennis serves as The Whitlock Group’s Vice President and retains responsibilities for the overall coordination, functional management and leadership of The Whitlock Group’s national Sales team. A proven Sales Management professional with over seventeen years of related experience, Michael has expertise in account management, territory growth, client retention and sales team leadership. He has a keen sense of market and industry trends and customer relationship management. By streamlining sales operations, formulating effective policies and implementing proven growth strategies, Michael has increased The Whitlock Group’s annual revenue while strengthening client relationships and fostering customer satisfaction. The Whitlock Group’s Sales team consists of over sixty Account Executives in twenty-one U.S. offices with annual revenues in excess of $120 million.
Michael has spent more than two decades in the field of voice, video and data systems integration, having served as Founder and CEO of GlobalWise Media Networks, Regional Vice President of Signal Perfection Limited (SPL), and Executive Vice President of The EIS/Intellisys Group. He has extensive experience and expertise in the integration and management of these systems, as well as implementing innovative sales strategies and managing companies for growth. Michael graduated from Chico State University with a Bachelor of Arts in Communications and a Minor in Marketing.
Kévin Thompson
Director of Technology and Strategic Markets
Mr. Kévin Thompson serves as the Director of Technology and Strategic Markets for The Whitlock Group. He previously served as the Company President, a position he held from 1993 to 2007. Before joining The Whitlock Group, Kévin owned his own company, Atlantic Broadcast Communications, a full-service provider of broadcast and pro-video systems. In 1993, Kévin approached John Whitlock, founder of The Whitlock Group, about merging his broadcast company with John Whitlock’s audiovisual firm. With the combination of these two companies, The Whitlock Group became a synchronized broadcast and presentation/audiovisual solutions firm that it’s known for today. With the merger, Kévin was appointed The Whitlock Group’s Company President and was responsible for developing and managing strategic plans to promote revenue, profitability and growth while overseeing Company operations to ensure efficiency, quality, service, and effective management of resources. In June of 2007, Kévin transitioned from President to his current position of Director of Technology and Strategic Markets so he could focus more of his energy on his passion for working with emerging technologies, strategic planning and new market applications.
Kévin’s additional professional experience includes tenure as a District Manager for Midwest Communications Corporation, a national broadcast products and systems integration company. His other credentials include service on the Board of Governors of InfoComm International ®, the premier association for the audiovisual and information communications industries worldwide. He also served a two-year term as voting Board Member on the Board of Directors of the Virginia Association of Broadcasters and, notably, Kevin was the first non-TV or radio broadcaster to ever be elected to the Board. Kevin was also elected Chairman of the Society of Broadcast Engineers Chapter 54 in Tidewater, VA, where he successfully doubled chapter membership and treasury.
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