Whitlock offers a range of hosted and managed videoconferencing services for those customers who prefer the benefits of high quality video meetings and collaboration without having to invest in physical infrastructure and specialist technicians to provide support. Whitlock has combined its knowledge and strength with best of breed network service providers for innovative, high quality and affordable solutions which can be deployed quickly and seamlessly with the peace of mind that Whitlock is there providing oversight and support.

Videoconferencing Warranty & Maintenance

Whitlock provides first line support and administration for all the major videoconferencing manufacturers’ warranty programs including Cisco, Polycom and LifeSize. Whether you purchase your VC warranty at the beginning or prefer Whitlock to provide service for your existing equipment, you will benefit from our highly trained Video Support Group backed up by our national and global field service operations.

Virtual & Hosted Video Services

Whitlock provides a range of innovative videoconferencing managed services and has partnered with “best-in-class” service providers to ensure high performance, rapid deployment, resilience, global reach and flexible pricing.

• Virtual Presence

Whether we are managing our customer’s infrastructure through the firewall or providing “cloud based” services through global data centers, either way end -users will enjoy a consistent, high quality video experience as if they had their own team of experts on hand.

• Virtual Rooms

The most convenient video meeting solution is the always open, always on virtual room. Participants can be invited to join from private networks, the public internet or ISDN end points and enjoy a high quality video meeting experience either in standard or high definition. Virtual rooms are provided for a flat monthly fee and are scheduled in the same way you would book a normal meeting room through Outlook.

• Desktop Vidyo

For businesses on the move that want high quality video collaboration via their desktops, laptops, tablets and mobile phones, there is Whitlock’s hosted Vidyo software solution. Utilizing industry leading Scalable Video Coding (SVC) Vidyo optimizes performance across private networks, the internet and mobile 3G / 4G networks to provide unparalleled quality, resilience, security and scalability.