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The secrets to our success include preparation, documentation and proper systems implementation. Therefore, to ensure your project is developed, engineered, and implemented in a timely and cost-effective manner, The Whitlock Group consistently uses a six-step "tried and true" methodology. From project conception to completion, we guarantee 100% customer satisfaction through every step of the process.
System Analysis
Proper systems design has a substantial impact on the overall functionality of a facility. Our team begins with needs assessment meetings, site surveys, and detailed analysis reporting of a customer's current facility to gain information on the operational goals and technical needs. From this, we generate general design recommendations and a project timeline. After reviewing the concept with the client, we're ready to move on to the next phase.
Budgeting
Using the general design recommendations as our guide, we produce a set of concept drawings and a preliminary budget. Relationships with hundreds of manufacturers make us well-suited to leverage competitive pricing on the best products in the industry.
Detailed Design
During the detailed design phase, The Whitlock Group generates a complete set of VidCAD(tm) drawings and a detailed equipment list. The drawing package includes all video, audio and control flow drawings and patch panel and custom I/O panel layouts. Details on equipment placement is shown in rack elevations and console layout drawings.
Project Management
A key member of our team is assigned to the client as their dedicated Project Manager. This person has overall control of the development effort and serves as the primary communication link between the client and our company. We work actively on time line development and resporting to keep you abreast of our progress on a weekly basis. Other key staff members include VidCAD(tm) Design Engineers who are responsible for schematic drawings, console and equipment elevations and other appropriate documentation as directed by the Project Manager.
Installation
An Installation Manager is responsible for overseeing the integration of the system. We maintain the highest standards of professional workmanship and contain the ability to specify, procure and install all necessary equipment in a timely manner. We offer quality mounting, cabling, and complete system integratioin to ensure a professional appearance and to assist in quick troubleshooting. Not only will you enjoy working with a great group of factory trained technicians, but you'll also be proud to take your visitors on a behind-the-rack tour.
Training and Documentation
We offer training and documentation services that provide your personnel detailed instruction on the operation and basic maintenance of all systems and equipment.
Of course, we can't give away ALL of our secrets. But, if you'd like to learn more, contact us today! We look forward to building a media system for you.
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