Published on February 10, 2016 @ 9:33 am

News The GPA Announces Global Service Desk for Unified Communications and AV at ISE

Enterprises now have a single source solution for global support for room, desktop and mobile UC applications.

Back to News/Events

Amsterdam, Netherlands — Over 60 executives from 24 Global Presence Alliance (GPA) members around the World have traveled to Amsterdam to attend Integrated Systems Europe (ISE) and enjoy a packed schedule of member, partner and customer meetings in preparation for a busy year of unified communications and audiovisual global deployments. Whitlock is a founding member of the GPA and is active on the board and other committees for this organization.

Plans will be unveiled for the launch of the GPA’s 24×7 multilingual global service desk, providing first line and expert support services for enterprises with both traditional audiovisual and room based video conferencing together with desktop and mobile UC applications from Cisco and Microsoft.

The GPA has teamed with Samsung during the ISE exhibition to host a VIP customer roundtable facilitated by leading industry analyst Ira Weinstein of Wainhouse Research. One major discussion topic will be the emergent opportunity to design, deliver and support the technology for over 50 million huddle spaces enabling faster and better team collaboration for the agile enterprise.

In addition, the GPA debuts its new website ( featuring the organization’s “star alliance” video and new interactive map showing presence in all the major business hubs around the World.

Also welcomed to the GPA for the first time is Dutch integrator AVEX, recently recruited to represent the Benelux region.  René Schaddelee, Director at AVEX commented, “By becoming a partner of the GPA, we have instantly upgraded our capabilities to serve our large base of current clients with a global operating footprint. We have always provided a first class experience for them in Benelux; with our GPA partners we can now deliver them a whole range of audiovisual and unified communications services all around the World.”

“This is an incredibly exciting year for GPA members, technology partners and our customers,” remarked GPA President Byron Tarry.  ”We are already experiencing unprecedented demand from global enterprises looking to the GPA to improve their user experience, simplify their technology deployments, and boost the productivity of their teams around the World. Through the addition of our global service desk our unique offering becomes even more compelling.”

Back to News/Events

More News

Published on July 31, 2014 @ 12:42 pm

News Whitlock Recognized as Industry Leader by Commercial Integrator

The company earned a spot as a top integrator for both the corporate and government verticals based on a track record of success and innovation.

Commercial Integrator (CI) has recognized Whitlock again in 2014 as an industry leader in AV and UC solutions and services. According to the publication, the CI Industry Leaders is a series of lists of “the most dynamic integration firms within the vertical markets they serve.” The publication analyzed data and chose winners based on proven

Read More

Published on January 1, 2017 @ 5:16 pm

News Three Predictions for Video Collaboration in the Enterprise in 2017

By Julian Phillips, EVP, Whitlock

We have been here so many times before; trying to predict what’s going to happen in the new year and then conveniently forgetting about the misplaced predictions we made this time last year. After all, whatever happened to the “the new dawn of videoconferencing?” We blazed right past that to environments where video chats are

Read More

Published on March 18, 2019 @ 2:57 pm

News We are the Robots and We’re Here to Help You

How AI and Automation Can Improve Your Workplace Experience.

By Ryan Poe, National Solutions Architect, Whitlock

If you’ve seen any of the Marvel movies with Iron Man, then you are probably familiar with Tony Stark’s omnipresent AI. What’s interesting is that while many of Tony’s interactions with the computer are in the form of instructions, there are also times when the computer anticipates his needs. The future of Artificial Intelligence in

Read More

Contact Us

Looking to Connect?

Please take the time to fill out the form so that we can best connect you with someone to accommodate your reason for contact. We’d like to hear more about your needs and your interest in our services.

If you are already a customer and need help with service, please submit a support request.

  • This field is for validation purposes and should be left unchanged.